What is Sandy Spring Bank doing in response to the coronavirus?
The health and safety of our employees and clients are always our top priority. We are taking this situation very seriously. We are proactively and regularly communicating with our employees and encouraging them to follow CDC guidelines, including frequent and thorough hand washing, social distancing and protective face coverings. In all positions where appropriate, our employees are working from home. We are also asking employees to stay home if they are sick or experiencing symptoms.
How is Sandy Spring Bank assisting clients during the coronavirus?
We are waiving certain fees and penalties and offering guidance to our clients to help them navigate these tough financial times.
Please visit www.sandyspringbank.com/updatehelp for a full list of our client assistance efforts or to request a call to discuss loan repayment options. We also encourage you to call your banker if you have any questions or concerns.
What happens when Sandy Spring Bank is notified that an employee has tested positive for the virus?
In the event that we are notified of a Bank employee who has tested positive for the virus, we will take the following steps:
We will continue to respond to these types of evolving situations with a focus on transparency and will take all necessary measures to safeguard the health and safety of our clients, employees and community members.
How is Sandy Spring Bank notifying clients when an employee tests positive for the coronavirus?
We post all branch closures, regardless of the reason, on our website. To keep our clients and employees safe, we request that you call for an appointment before visiting a branch lobby. In the event that an employee tests positive, we will work to identify any clients who may have had contact with the employee and notify them of their potential exposure.
What are the safety protocols the Bank has in place for in-person appointments?
To protect clients and employees, the following temporary measures have been put into place, following CDC guidelines:
Why did Sandy Spring Bank close my branch location?
In an effort to protect the safety of both our clients and employees, we may temporarily close branches for cleaning, and we are limiting person-to-person interactions between clients and employees within our open branches. As such, we are encouraging clients to utilize online banking and drive-thru to conduct their transactions. For up-to-date information on branch operations, please visit www.sandyspringbank.com/updatehelp.
What happens when Sandy Spring Bank is notified that an employee has tested positive for the virus?
In the event that we are notified of a Bank employee who has tested positive for the virus, we will take the following steps:
We will continue to respond to these types of evolving situations with a focus on transparency and will take all necessary measures to safeguard the health and safety of our clients, employees and community members.
What are the safety protocols the Bank has in place for in-person appointments?
To protect clients and employees, the following temporary measures have been put into place, following CDC guidelines:
What is Sandy Spring Bank doing in response to the coronavirus?
The health and safety of our employees and clients are always our top priority. We are taking this situation very seriously. We are proactively and regularly communicating with our employees and encouraging them to follow CDC guidelines, including frequent and thorough hand washing, social distancing and protective face coverings. In all positions where appropriate, our employees are working from home. We are also asking employees to stay home if they are sick or experiencing symptoms.