Frequently Asked Questions

Transfers are made through the Automated Clearing House (ACH) network. Once you make your transfer request the funds are credited on the effective date. Transfers take three business days, not including the day you request the transfer. External Transfers are available to consumer accounts only.

Transfers begin their processing the next business day after your request, provided they are made prior to the cutoff time. External Transfer requests made after the 6:00 p.m. daily cutoff time do not begin processing until the following business day. The transfer is complete as of the effective date, specified when you request the transfer.

You cannot cancel a transfer if it has already begun processing. If it is still pending and has not begun processing you may cancel the transfer by clicking ‘delete’ on the transfer from the Pending Transfers page.

You can setup checking and savings accounts for External Transfers. External Transfers are available to consumer accounts only.

You must be an owner on the accounts at both Sandy Spring Bank and the other institution. The exception is if you are requesting an account for outbound transfer only. External Transfers are available to consumer accounts only. Sole proprietors and business accounts are not eligible for the External Transfer service. ebiz, our online banking system for business accounts has an External Transfer feature available

There is no fee for External Transfers.

You may transfer a total of $5,000 per transfer cycle. A cycle lasts from the time the transfer begins processing until it is completed (usually the settlement date displayed in Personal Online Banking).

You may setup three accounts to perform both inbound and outbound transfers using your Sandy Spring accounts. You may setup one account for the purpose of sending outbound transfers only.

In the event you have a child away at college and you would like to send money to them electronically, outbound transfers would be a good option. It still requires that you include a voided check for checking accounts and a copy of a recent statement for savings accounts.

Login to Personal Online Banking, click the Accounts tab, and click “Connect An Account”. You will be prompted for a One-Time PIN. Enter the One-Time PIN, read and accept the agreement, then enter your financial institution details. In a couple of days you will need to verify two small dollar deposits to you external account in online banking. You will receive an email, but you will also find a link to the validation page on the Information & Settings page under the gear wheel icon in the header.

It takes about 5-7 business days after validating you small dollar amounts.

If a debit is returned for insufficient funds we may cancel your External Transfer service.

Please send us a secure message when you are logged into Personal Online Banking. You may also call us during business hours at 800.399.5919 and press 2 for our Client Service Center.