On August 16, Sandy Spring Bank business online banking was enhanced with a modernized user interface that offers an improved user experience. These enhancements are the first of many to help improve your digital banking experience. We recommend taking time to review the Frequently Asked Questions, Video Tutorials, and Demo link below to help answer any questions you may have and help you better navigate the new interface.
What’s new?
In addition to the new business online banking responsive design, you have a centralized approval workspace for templates, transactions and user administration. The improved navigation helps you easily identify actions and view more information or related tasks.
Do I need a new business online banking company ID, user ID, or password?
No, your current business online banking login credentials will continue to work on the new platform.
What stayed the same in business online banking?
Your business online banking account and transaction information is remaining the same, and no action is required on your part.
Have any existing business online banking features been removed?
Yes, the Calendar and Balance Trend info panels are no longer available in business online banking. All other services from the previous info panel design will continue to be available either through the new Welcome page interface or through the corresponding product tab. For example, next scheduled requests are available by selecting “Scheduled Requests” within the Money Movement tab.
New Welcome page example:
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Anything else I should know?
Yes, there are a few additional navigation changes in business online banking:
What should I do if I forgot my business online banking company ID or user ID?
If you have forgotten your business online banking company ID or user ID, please call our business banking specialists at 866.867.1570, and we will assist you.
How do I reset my business online banking password if I forgot it?
If you need to reset your business online banking password, enter your company and user IDs on the login screen, click “Login” and then “Forgot your password?” on the next screen.
Existing Info Panels: Where is the information located on the new Welcome Screen?