How often do I need to change my Personal Online Banking passcode?
Sandy Spring Bank asks that you to change your personal online banking passcode at least once every twelve months. However, you may change your passcode as many times as you would like during the year and regular updates are encouraged to keep your account secure.
Can I reuse an old Personal Online Banking passcode?
We recommend that you create a new Personal Online Banking passcode every time you change your passcode.
What are the requirements for my Personal Online Banking passcode?
Create an online banking passcode with a minimum of 8 characters, 1 letter, 1 number, and 1 special character. Special characters include: ! $ % , + - . : = ? { } _ [ ] ~ @. The passcode cannot be the same as your User ID and it is case sensitive.
When using Personal Online Banking, will I be automatically logged out of my account?
For your security after 15 minutes of inactivity Personal Online Banking will automatically log you out of your account. To avoid being timed-out of your account, interact with your account online within a 15 minute period.
How often can I change my Personal Online Banking passcode?
You can change your online banking passcode as many times as you wish. Your passcode must be a minimum of 8 characters, 1 letter, 1 number, and 1 special character. This cannot be the same as your User ID and it is case sensitive.
I have a checking account and share my Personal Online Banking login and passcode with my spouse (who is a joint accountholder). Can I continue to do that?
Sharing an online banking username and passcode is not recommended. You and others who share a joint account should have your own user IDs and passcodes. To enroll in Personal Online Banking, visit sandyspringbank.com and click on Login to Personal Online Banking. Then click on Enroll.