If you carry a mobile device, you have access to your bank and social media accounts, as well as email and quite possibly more personal information than you could ever carry around on paper in the same space. If your device was lost or stolen, criminals or ne’er do wells would have all the same access. The American Bankers Association recommends following these tips to safeguard your money and your information.

  1. Utilizing the Passcode lock on your mobile devices helps prevent thieves from accessing your information should your device be stolen or become lost. Some devices have an automatic setting that will allow you to ‘wipe’ the device if the passcode attempt is greater than ten.
  2. When you are finished with your mobile banking session, logout and close the program completely. This will also free up memory resources on your device.
  3. Install security software on your mobile device to protect it from viruses and other malicious software.
  4. Beware when downloading apps that ask for unnecessary permissions. You can usually add these permissions later if you find the requests to be legitimate.
  5. Keep the operating system software updated on your mobile devices, and be sure to update your apps frequently to maintain optimal compatibility and security.
  6. Avoid storing sensitive information on your mobile devices, such as social security numbers, security questions/answers, and passwords.
  7. Contact Sandy Spring Bank immediately if you change your phone number(s) or lose your device.
  8. Be mindful of your surroundings. The most basic form of information theft is observation, so be on the lookout for shoulder surfers.
  9. Before selling, donating or trading your mobile device, be sure to wipe it completely using specialized software or the manufacturer’s method. Some operating systems allow your device to be wiped remotely if it’s lost or stolen.
  10. If you suspect any fraud, contact Sandy Spring Bank immediately so we may help secure your accounts, at 800-399-5919 option 2.