How much does this service cost?
Sandy Spring Bank Mobile Banking is a free service offered to our
Online Banking customers. However, there may be charges associated
with text messaging and data usage on your phone. Check with your
wireless phone carrier for applicable fees.
Is it secure?
Yes, Sandy Spring Bank Mobile Banking service utilizes best
practices from online banking, such as HTTPS, 128-bit SSL
encryption, PIN or password access and application timeout when
your phone is not in use. Only the phones that you personally
enroll in the service can access your accounts. In addition, no
account data is ever stored on your phone. And in the event your
phone is lost or stolen, the service can be immediately disabled by
either going online to sandyspringbank.com or calling the Sandy
Spring Bank Online Banking support line at 800-399-5919.
Which wireless carriers are supported?
We support all the popular US wireless phone carriers, including
AT&T, Sprint, T-Mobile and Verizon. If your carrier is not
listed when you enroll, select 'Other' and try the Mobile Web
option, or check back later, as new carriers will be added over
Do I need a text message or data plan?
Yes, a text messaging and/or data plan is typically needed, as data
usage can become expensive without them. Please check with your
wireless carrier for more information.
I'm not enrolled for Online Banking. Can I still use
You must first enable your bank account(s) for Online Banking
before using Sandy Spring Bank Mobile Banking.
What is Activation?
Activation is a one-time process that helps ensure your security.
After you enroll a phone, you will receive an activation code which
will be required to begin using Mobile Banking on your device. Your
activation code is good for 24 hours. If you are unable to activate
your phone during that time, just return to the enrollment page on
your computer and follow the prompts to request a new activation
code. We recommend you print your activation code and installation
instructions for easy reference during installation.
How do I sign up for Mobile Banking?
Log in to Online Banking from your computer. Go to User Services
and choose the Mobile Enrollment option from the Manage Account
box. Enroll your mobile phone and follow the activation
With three options to choose from, how do I know what's
right for me?
With three mobile banking options to choose from, Sandy Spring Bank
Mobile Banking provides you with the flexibility to manage your
finances in a way that fits your lifestyle and your personal
If you have a Smartphone (iPhoneTM, DroidTM, BlackBerryTM or
WindowsTM), you may want to download the Sandy Spring Bank Mobile
Application and integrate your mobile banking activities into your
If you prefer to utilize the browser integrated into your phone,
or you have a Smartphone other than those listed above, Sandy
Spring Bank offers you the ability to access your accounts through
our secure mobile website.
If you prefer the convenience of text messaging, our Text
Banking solution will allow you to access your accounts and
transfer funds in just seconds.
The beauty of it all - you truly don't have to choose. As a
Sandy Spring Bank client, you will have the option to use any
combination of our Text Banking and Mobile Banking products.
Text Banking Questions
What is Sandy Spring Bank Text Banking?
Sandy Spring Bank Text Banking gives you access to your accounts
via text (SMS) messages on your phone. It's a fast, easy way to
look up account balances or recent account history by sending a
text command to a shortcode.
What is the Sandy Spring Bank shortcode?
The Sandy Spring Bank shortcode will be provided to you once you
enroll in Text Banking. For ease of use, we recommend that you add
this number to your phone's address book or contacts and name it
something that you will easily recognize, such as Sandy Spring Bank
Can I use both Text Banking and Mobile Banking on my
Yes, you can use both options from the same phone. To do so you
will need to activate each option on your phone prior to use. We
recommend that you activate both Text Banking and Mobile Banking
when you enroll, even if you aren't sure that you will want to use
both. By activating both at the time of your enrollment, you will
eliminate the need to make changes later.
Is Text Banking supported on my phone?
Sandy Spring Bank Text Banking will work on any text message (SMS)
capable phone from one of our supported carriers.
Will I receive unsolicited text messages?
No. You will only receive messages when you specifically request
them with one of the Text Banking commands.