What are chip cards?
How is this chip card different from a magnetic stripe card?
Where can I use my chip Debit MasterCard?
Can I set-up automatic payments for my chip Debit MasterCard?
Can I get cash at ATMs with the chip Debit MasterCard?
Can I get cash back with my purchases with the chip Debit MasterCard?
What benefits come with the new “chip enabled” Debit MasterCard?
Who can I contact if I have additional questions?

 

Q: What are chip cards?
Chip cards have a microchip embedded in the card that provides increased protection against fraud. Your chip card will also have the usual magnetic stripe on the back so that you can continue using your card while merchants are transitioning to new chip card terminals.

Q: How is this chip card different from a magnetic stripe card?
A chip card looks just like a traditional card with an embedded chip in addition to the standard magnetic stripe on the back of the card. Rather than swiping your card, you will insert your chip card into the card terminal to complete the transaction.

Q: Where can I use my chip Debit MasterCard?
Use your chip card at the exact same merchants you do now—by inserting the card into card terminals that are chip enabled or swiping your card at merchant locations that have not yet switched to chip-enabled card terminals. You can also continue to use your card as you did before for online payments, telephone payments, and at ATMs.
If the ATM is chip enabled, your card will remain in the card reader until your transaction is complete. Most ATMs will be chip enabled in 2016.

Q: Can I set-up automatic payments for my chip Debit MasterCard?
If you would like to save time and pay bills automatically with your new “chip enabled” Sandy Spring Bank Debit MasterCard, it is easy. Simply contact the providers that send you bills on a regular basis, and ask if you can pay with your Debit MasterCard. No more writing checks or worrying about late payments. Your payments will appear on your monthly statement for easy tracking and record keeping.

Q: Can I get cash at ATMs with the chip Debit MasterCard?
Yes, use your debit card to get cash at any Sandy Spring Bank or Allpoint® ATM, plus over a million ATMs around the world that display the MasterCard,® Maestro,® Cirrus® or NYCE® acceptance marks.

Q: Can I get cash back with my purchases with the chip Debit MasterCard?
Yes, where available and up to a certain amount. At the beginning of your transaction, be sure to ask your cashier if they offer cash back. If they do, you’ll need to enter your PIN.

Q: What benefits come with the new “chip enabled” Debit MasterCard?
The ‘chip enabled” Debit MasterCard provides Security, Shopping and Protection benefits** including MasterCard Zero Liability for unauthorized transactions. If you currently have a Debit MasterCard, these benefits have not changed. Plus you have the added security of the chip on your debit card which also makes it more difficult to copy or counterfeit your card. For information on your card benefits, please see the appropriate Guide to Benefits brochure based on your card type.

Q: Who can I contact if I have additional questions?
Simply contact any of our convenient Sandy Spring Bank Community Offices or our Client Service Center at 800-399-5919 and they will be able to assist you with any additional questions you may have regarding the new chip Debit MasterCard.

 

*If the card is lost or stolen, the MasterCard Zero Liability program protects against unauthorized purchases. See www.mastercard.us/zero-liability for full terms and conditions. Certain restrictions apply.

**Certain terms, conditions, and exclusions apply. See www.mastercard.us and www.sandyspringbank.com for details.

© 2015 MasterCard. MasterCard, Debit MasterCard and the MasterCard brand marks are trademarks of MasterCard International Incorporated.
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