GooglePayFAQ - What if my Android Phone is lost or stolen?

What if my Android Phone is lost or stolen?

While we hope your phone is never lost or stolen, it’s a good idea to enable your Android Device Manager. On your Android device, go to the Google Settings app, and then tap on Android Device Manager. The locator feature is enabled by default, but to enable remote data wipe, tap on the box next to “Allow remote factory reset,” then tap “Activate.”

If your Android Device is ever lost or stolen you can use Android Device Administrator to lock it remotely, create a new password, and wipe your personal information from it.

We also recommend that you notify your mobile carrier and promptly call the Sandy Spring Bank customer service number on the back of your card. You should mention you added your card to Google Pay, so the Sandy Spring Bank can disable the card for use with Google Pay. If you locate the device, you will need to add your card back to Google Pay before making any purchases.

You should also review your Online & Mobile Banking transactions. If you notice any suspicious activity, please contact us immediately by calling the number on the back of your card.