Q. How much do eStatements
A. ebiz eStatements is a free service!
Q. How does my business sign up
A. Within ebiz, go to the "Reports" Tab, click on Statements
and follow the Statement acceptance process. You can choose to have
eStatements for any deposit account enrolled in ebiz. Once
your business enrolls your next available statement will be
delivered via ebiz and by U.S. Mail. Subsequent statements will be
available only within ebiz.
Note: You must have an ebiz
account and the account you wish to receive eStatements for must be
available in ebiz. Only a user with "ADMIN" privileges can enroll
for eStatements. Sub Users cannot sign up for eStatements unless
they are given the ebiz "ADMIN" role.
Q. I have set up an employee and
my bookkeeper as Sub Users in ebiz. How do I give them access
A. The "Admin" User must sign up for eStatements under the Reports
Tab in ebiz. Have your Sub Users sign on to ebiz and look under the
Reports tab. If they do not see "Statements", then the "Admin" User
will need to go to the Administration tab, click on User Profile,
select the Sub User and Modify Services, check Statements and
Q. My business receives multiple
statements in one mailing, can I still sign up for
A. Yes. You just need to ensure that the primary account (usually
the checking account) is available in ebiz.
Q. My business currently receives
a statement with imaged checks. Can I receive an eStatements
with check images?
A. Yes. If you are currently receiving check images in your
paper statement you will continue to receive images in your
- A cost for images may apply.
- Images of checks are available within ebiz under the "Reports"
tab for no extra cost.
Q. How do I un-enroll my business
A. The "Admin" user must un-enroll through ebiz. In ebiz, go to
the Reports tab, click on Statements and follow the instructions to
un-enroll from eStatements.
Q. What happens to the business'
eStatements, if my business un-enrolls from
A. After you un-enroll, your next statement will be paper and sent
by mail (this may take a month depending upon the timing of the
request and statement drop.) Any eStatements on ebiz, at the time
of un-enrollment, will remain on ebiz for 25 months from date of
posting as long as the account remains on ebiz and your ebiz
account is open.